909 Infotech - Professional BPO & Call Center Services in Bangalore | India, USA, UK, Middle East
Bangalore-Based BPO Partner

Scale Your Business with Professional Call Center & BPO Solutions

Serving Clients Across India, USA, UK & Middle East

🇮🇳 India 🇺🇸 USA 🇬🇧 UK 🇦🇪 UAE
Book Strategy Call Request Proposal Schedule Consultation

Why Outsource Your Call Center Operations?

Drive efficiency and growth with our optimized BPO models

Reduce Operational Overhead

Save up to 60% on infrastructure, hiring, and operational costs while maintaining quality.

Scale Teams Quickly

Ramp up or down instantly for seasonal peaks and business fluctuations.

Operate 24/7 Globally

Support customers across all time zones with round-the-clock coverage.

Improve Response Time

Drastically reduce SLAs with dedicated, well-trained support teams.

Focus on Core Growth

Free your internal resources to concentrate on strategic initiatives.

Access Skilled Workforce

Leverage pre-vetted, trained professionals without lengthy recruitment.

Why India? India continues to be one of the most preferred global outsourcing destinations due to its highly skilled English-speaking workforce, strong IT infrastructure, significant cost efficiency, and regulatory reliability. With Bangalore at the forefront of technology and innovation, 909 Infotech offers world-class BPO services backed by proven expertise.

Industries We Support Globally

Specialized expertise across key international markets

🇮🇳

India

  • E-commerce & Retail
  • Real Estate & Property
  • EdTech & E-Learning
  • Healthcare & Wellness
🇺🇸

USA

  • Lead Generation
  • SaaS Support
  • Insurance Services
  • Financial Services
🇬🇧

UK

  • Inbound Support
  • Technical Helpdesk
  • Utilities & Telecom
  • Travel & Hospitality
🇦🇪

Middle East

  • UAE, Qatar, Saudi Arabia
  • Back Office Processing
  • Travel & Tourism
  • Order Management

Our Service Capabilities

End-to-end BPO solutions tailored to your business needs

Inbound Call Center

Outbound Sales

Lead Generation

Appointment Setting

Email & Chat Support

Back Office Processing

CRM & Reporting

Dedicated Offshore Teams

Case Study Highlights

Proven results delivering exceptional ROI for our global clients

UK E-Commerce Leader

+35% Sales
  • 24/7 Live Chat Support
  • Reduced Cart Abandonment by 22%
  • Multilingual Customer Service
  • Peak Season Scalability

US SaaS Startup

60% Cost Reduction
  • Dedicated SDR Team (15 seats)
  • 2x Lead Generation Volume
  • CRM Integration & Automation
  • Daily Performance Reporting

Middle East Real Estate

+180% ROI
  • Outbound Sales Campaign (UAE)
  • Qualified 500+ Leads/Month
  • Bilingual Support (English/Arabic)
  • Appointment Setting Excellence

Why Choose 909 Infotech?

Your trusted partner for scalable, high-performance BPO solutions

Bangalore-Based Operations

Located in India's premier tech hub with world-class infrastructure and talent pool.

International Campaign Experience

Proven track record managing campaigns across USA, UK, UAE, and global markets.

Strong English-Speaking Agents

Highly trained, neutral accent agents with excellent communication skills.

Secure Cloud Infrastructure

ISO-certified, GDPR-compliant systems ensuring data security and privacy.

Transparent Daily Reporting

Real-time dashboards and comprehensive daily performance analytics.

Flexible Scalable Model

Scale up or down seamlessly based on your business requirements.

Flexible Dedicated Seat Model

Choose the perfect team size for your business needs

5
Seats
10
Seats
25
Seats
50+
Seats

Each Seat Includes:

  • Trained & Vetted Agent
  • Supervisor Monitoring
  • Complete Infrastructure
  • Dialer & CRM Access
  • Real-Time Reporting Dashboard
  • Quality Assurance & Training

Global Call Center Solutions

Explore our specialized regional services

India Operations

Call Center Outsourcing India →

USA Services

USA BPO Services →

UK Support

UK Call Center Support →

Middle East

Middle East BPO Solutions →

Frequently Asked Questions

Everything you need to know about our BPO services

What services does 909 Infotech offer in Bangalore?
909 Infotech offers comprehensive BPO and call center services including inbound support, outbound sales, lead generation, appointment setting, email & chat support, back office processing, and dedicated offshore teams.
Does 909 Infotech provide 24/7 call center support?
Yes, we provide 24/7 call center support across all time zones including India, USA, UK, and Middle East operations with rotating shift coverage.
Why should I outsource to a BPO company in India?
India offers highly skilled English-speaking workforce, strong IT infrastructure, significant cost efficiency (up to 60% savings), and regulatory reliability, making it one of the most preferred global outsourcing destinations.
What is the dedicated seat model?
Our dedicated seat model provides trained agents, supervisor monitoring, complete infrastructure, dialer systems, CRM access, and real-time reporting dashboards. Available in flexible configurations from 5 seats to 50+ seats.
Which countries does 909 Infotech serve?
We serve clients across India, USA, UK, UAE, Qatar, Saudi Arabia, and other Middle East countries with specialized regional expertise and multilingual capabilities.
How quickly can you set up a call center team?
Depending on team size and complexity, we can have your dedicated team operational within 2-4 weeks, including recruitment, training, and infrastructure setup.
What quality assurance measures do you have?
We implement comprehensive QA programs including call monitoring, quality scorecards, regular coaching sessions, customer satisfaction surveys, and detailed performance analytics.
Is data security and compliance ensured?
Yes, we are ISO-certified and GDPR-compliant with secure cloud infrastructure, encrypted data transmission, strict access controls, and regular security audits.
What are your pricing models?
We offer flexible pricing including per-seat monthly rates, hourly billing, per-call pricing, and performance-based models. Custom packages available based on volume and requirements.
Can you integrate with our existing CRM and tools?
Absolutely. We integrate seamlessly with popular CRMs like Salesforce, HubSpot, Zoho, and custom platforms. Our technical team ensures smooth integration and data flow.
What languages do your agents speak?
Our primary language is English with neutral accents. We also offer multilingual support including Spanish, Arabic, French, and regional Indian languages based on client requirements.
How do you handle training for new campaigns?
We provide comprehensive training including product knowledge, process workflows, system training, soft skills, and ongoing coaching. Typical training duration is 1-2 weeks before go-live.
What reporting and analytics do you provide?
Real-time dashboards with KPIs, daily/weekly/monthly performance reports, call recordings, quality scores, conversion metrics, and custom analytics based on your business needs.
Can I scale my team size up or down?
Yes, our flexible model allows you to scale teams up or down based on seasonal demands, business growth, or campaign requirements with minimal notice period.
What industries does 909 Infotech specialize in?
We specialize in e-commerce, SaaS, real estate, insurance, healthcare, financial services, travel & hospitality, telecommunications, and EdTech across global markets.
What is your agent turnover rate?
We maintain industry-leading low turnover rates through competitive compensation, career development programs, positive work culture, and employee engagement initiatives.
Do you offer outbound sales campaigns?
Yes, we offer comprehensive outbound services including cold calling, lead generation, appointment setting, sales campaigns, customer surveys, and follow-up programs.
What is the minimum contract duration?
Minimum contracts typically start at 3-6 months depending on team size and complexity. We also offer pilot programs to demonstrate value before longer commitments.
How do you ensure consistent quality across shifts?
We maintain quality through standardized processes, detailed SOPs, shift handover protocols, dedicated supervisors per shift, and continuous monitoring across all operational hours.
Can you handle seasonal volume spikes?
Absolutely. Our flexible infrastructure and talent pool allow us to quickly ramp up teams for peak seasons, holiday periods, or promotional campaigns with pre-trained backup resources.

Optimize Your Outsourcing Strategy

Download our expert guides and resources to make informed BPO decisions

  • Outsourcing Strategy Guide 2026
  • Call Center KPI Checklist
  • Offshore vs Onshore Comparison Guide
  • Remote Sales Team Blueprint

Ready to Build Your Dedicated Call Center Team?

Join 200+ global clients scaling their operations with 909 Infotech

Book Consultation Request Custom Proposal Schedule Discovery Call
Book Strategy Call